FAQ

Frequently asked questions

What restaurateurs ask us before starting.

Does BistroIQ replace my POS?

Yes, it includes a full POS with payments, bill splitting and reports. Works on tablet, desktop or phone.

Can I use my own domain for the QR menu?

Yes with the Pro plan: white-label with custom slug (e.g. menu.yourrestaurant.com).

How many AI calls are included?

Base 100/month, Pro 200/month. Beyond: packages of 500 (€6.90), 1,500 (€14.90), 5,000 (€39.90). AI functions stop when you run out: no automatic charges.

Is my data safe?

Each restaurant has isolated data (Row Level Security). Export everything to JSON anytime and delete your account self-service (GDPR).

What's in the 14-day trial?

The full system with no card required. No limitations. It expires on its own if you don't pay.

Can I change plans anytime?

Yes, instant upgrade and downgrade from the billing page. No lock-in.

What happens if I exceed my AI calls?

AI functions stop until you top up credit or wait for next month. No surprise charges.

Do I need to install anything?

No, it runs in the browser (desktop and mobile). It's also installable as an app (PWA).

Does it work offline?

The QR menu requires internet. The management system works offline with sync when connection returns.

Can I import my existing menu?

Yes, CSV import or photo: the AI reads the menu and creates dishes with ingredients and translations.

Are the Academy courses free?

46 out of 77 courses are free and open to all. The rest is included in your subscription or purchasable individually.

Are the courses certified?

Yes, with verifiable badges and a PDF certificate with QR authentication code. All courses are in Italian and English.

Try BistroIQ in your restaurant.
14 days, no card required.

Create your restaurant in two minutes and start with your first menu. Or start from the Academy: the first lesson of every course is free.

Start 14-day free trial